DBA Support

Database is at the heart of high-value business applications and organizationsleverage DBA services for high availability, which is core to the smooth functioning of the business. Nirvana understands that maintains database performance, availability, bug fixes and multi-lingual requirements.

Offerings:

• First response time of 2 hours for Severity 1 incidents.
• Increased environment stability for the Databases by maximizing the uptime.
• High performance through Nirvana's unique DBA support methodology.
• Best practice implementation, improvedmaintenance quality and reduced downtimes.

• Offshore
• Onsite-Offshore
• Onsite and Staff Augmentation

Businesses are adopting Offshore Outsourcing Model to take advantage of cost benefits and to focus to their core business then IT.

Outsourcing support to Nirvana provides access to Nirvana's Oracle Applications Centre of excellence. Outsourcing can provide a predictable funding model for Oracle upgrades, expansions and consolidations. With service levels for availability, stability and functionality, Nirvana manages Oracle day-to-daycomplexity and reduces the need for client to re-skill theirteam with each new Oracle enhancement.

• Save huge Oracle support costs
• Supplement your IT staff with Oracle EBS subject matter experts rather than technical consultants
• Offload routine work to free up resources
• Utilized you current resources to train the business to efficiently use business
• Get the technical expertise from Nirvana offshore team for continuous improvement on the implemented application

In this model onsite coordinator or consultant/s are deployed at the customer premises, whowork as primary point of contact for issue resolution and training. They manage and coordinate deliverables with Nirvana offshore team.
Nirvana provides reliable, cost-effectiveapplication & database support services that includes around-the-clock monitoring, problem resolution, preventative maintenance,development, architecture, and planning. By working with Nirvana, you can:

• Save on Oracle support costs
• Supplement your IT staff with Oracle EBS subject matter expertsinstead of technical consultants
  Offload routine work to free up resources
• Utilized you current resources to train the business to efficiently use business processes
• Get the technical expertise from Nirvana's offshore team for continuous improvement on production applications

Nirvana recognizes that every client has unique requirements for ERP management and support. Nirvana takes pride in its experience in tailoring solutions based on client’s need which covers developing a service delivery structure, augmenting internal support staff, providing on-site application maintenance. Nirvana aligns its resources with client’s core ERP strategy to deliver cost reduction, risk mitigation and expected return on investment.

Nirvana offers HCM consultants, SCM Consultants, VCP consultants, EPM consultants and Finance consultants at a very competitive pricing. These consultants leverage the technical skills and PMO skills honed from our center of excellence in India.

Business Model

• Time and Material
• Staff Augmentation
• Fixed Price
• Hybrid